Trail Hut FAQ

You have questions, we have answers

Can I have something shipped to me during my stay at Trail Hut?

Absolutely, not a problem.  Trail Hut is served by USPS, UPS, FedEx, Amazon and all other major delivery services. Please address your packages as follows depending on which condo you are staying in:

Mountainside CondoRiverside Condo

Trail Hut

Attn: Mountainside Condo

1199 Riverside Drive

Welch, WV 24801

Trail Hut

Attn: Riverside Condo

1199 Riverside Drive

Welch, WV 24801

Does Trail Hut offer any extended stay discounts?

Absolutely!  We would like to invite you for an extended stay at Trail Hut.

  • For reservations of 7-nights or more, a 10% discount will be applied to room charges on your booking.
  • For reservations of 28-nights or more, a 20% discount will be applied to room charges on your booking.

Does Trail Hut permit pets?

At this time, Trail Hut does NOT accommodate pets.  As our guests typically are away for long periods of time when staying at Trail Hut, your pets would be best served staying with a family friend or boarding facility.  Additionally, Trail Hut has limited safe green space for pet needs.

Exceptions to this policy granted only for:

  1. ADA Service Animals.  Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.  For more information, visit ADA's website here.
  2. AKC CGC Dogs.  AKC CGC certification must be submitted a minimum of 14-days prior to your stay and be explicitly approved by Trail Hut management.  A phone screening will be required to validate the expectations and responsibilities of AKC CGC owners.  For more information, visit AKC's website here.

    What is the weather normally like in the area?

    While Mother Nature cannot be controlled, the area weather is typically moderate.  Southern West Virginia has all four seasons with consistent precipitation all year long.  Below is a chart that showcases weather averages.

    High Temp (F)Average Temp (F)Low Temp (F)Rainfall (in)

    Where can I get a Hatfield McCoy trail permit?

    Trail Hut is an authorized Hatfield McCoy trail permit vendor - there's no need to go elsewhere!  While it's preferred that you pre-order as part of your booking reservation, additional permits can be purchased during your stay.

    What are the Hatfield McCoy trail rules?

    Hatfield-McCoy Trail Rules and Regulations set forth by the West Virginia State Legislature.  [HB 4488, 20-14-8]

    General Rules

    • User permit required for all drivers and passengers
    • Everyone must wear a DOT or Snell approved helmet and eye protection
    • All operators and passengers must meet manufacturer’s minimum age and size requirements
    • No one under the age of 6 is allowed on the trails under any circumstances
    • Any operator or passenger under the age of 16 must be under the direct supervision and within eyesight of their parent or guardian at all times
    • Obey all signs, gates and barriers, stay on marked trails
    • Trails only open during daylight hours
    • No littering, No camping, No fires
    • No alcohol may be consumed or possessed
    • No glass containers of any kind
    • Be aware of oncoming traffic, particularly in blind curves and hills
    • No competitions of speed, endurance or climbing ability allowed at any time without a special use permit
    • Operate at reasonable speeds and under control at all times
    • All machines must be equipped with a properly functioning muffler and USFS approved spark arrestor

    UTV-Specific Rules

    The driver and passengers of a UTV must:

    • Wear helmets (DOT or SNELL approved)
    • Wear seat belts at all times; the number of passengers is limited to the number of factory installed seat belts
    • Keep their hands, arms, feet, head and legs inside the vehicle at all times during operation
    • No booster seats or car seats are allowed
    • Possess a valid owner’s manual for the machine being operated that is able to be produced upon request
    • Stay on designated trails. UTVs are permitted on easiest, more difficult, and select most difficult trails (signed accordingly)
    • UTVs must be equipped with a steering wheel and low pressure tires

        How can I get Hatfield McCoy trail maps?

        The latest Hatfield McCoy trail maps can be downloaded here.

        If you are an Apple / iOS user, we've also released a YouTube how-to guide on installing maps on your device.  Click here to watch the tutorial.

        What are Trail Hut's check-in and check-out procedures?


        Check-in time is 5:00pm on arrival day.

        On the morning of your arrival, at approximately 9:00am, an email will be sent with a unique access code to your rental. This access code becomes active at check-in time unless otherwise arranged. Please read the instructions included in the email on how to access your rental.

        You are welcome to arrive at Trail Hut on your arrival day anytime after 11:00am. While you will not have access to interior accommodations until check-in time, you are welcome to use Trail Hut's parking lot and exterior features.


        Check-out time is 10:00am on departure day.

        When departing, please place all used towels and linens on the floor for our housekeeping staff and double check to make sure no personal items are left behind.

        How far in advance can I book Trail Hut?

        Bookings up to 365 days in advance are permitted for our Full Property which includes both of Trail Hut's connected condos.  This advanced booking window allows us to prioritize guests to privately have use of the full facility.

        Bookings up to 90 days in advance are permitted for individual condos.

        What happens if I need to reschedule my reservation for Trail Hut?

        Sometimes plans need adjusted - not a problem at all!

        If your arrival date is greater than 30 days away, Trail Hut can process a new reservation and apply all payments made to that new reservation.  In short, with a 30 days notice period, there is no penalty for rescheduling.

        If your arrival date is within the next 30 days, Trail Hut can process a new reservation but payments made will not be applied to that new reservation unless the original booking dates are taken by another guest.  In the event that another guest does not book for the dates of the original reservation, no payment applications or refunds will occur.

        I need to cancel, what is your policy?

        Trail Hut only refunds prepayments if the original booking dates are taken by another guest. In the event that another guest does not book for the dates of the original reservation, no payment applications or refunds will occur.

        Is it really legal to drive my SXS / UTV / ATV on the street?

        Yes!  Southern West Virginia, and especially Welch, is SXS / UTV / ATV friendly.  Please preserve this right and drive responsibly.  West Virginia Code §17F-1-1 and §17A-13-1 detail the specifics.

        What are other local businesses that we can support when staying at Trail Hut?

        Here's our list, and notes, of other businesses in the area that support our guests.  This, of course, is not meant to be comprehensive.  If you see something missing or would like to be added, contact us and let us know.

        Business TypeBusiness NameAddressDistance From Trail HutOur NotesLink
        GrocerySave A Lot700 Virginia Avenue
        Welch, WV 24801

        2.9 mi

        This is our preferred place to purchase groceries locally.  The brand selection is slightly limited due to being a discount chain.  Open 8am to 9pm daily.Click Here
        GroceryGoodson's18616 Coal Heritage Road
        Premier, WV 24878
        2.0 miFull selection grocery.  Open 8am to 9pm except Sunday hours of 10am to 7pm.Click Here
        GroceryDollar General7411 Black Diamond Highway
        Wilcoe, WV 24895
        3.1 miGreat place to get supplies, snacks and beer.  While fresh food selection is limited, there's a good assortment of packaged food.  Open daily from 8am to 10pm.Click Here
        GroceryDollar General
        916 Virginia Avenue
        Welch, WV 24801
        3.8 miGreat place to get supplies, snacks and beer. While fresh food selection is limited, there's a good assortment of packaged food. Open daily from 8am to 9pm.Click Here

        Sterling Drive-In

        788 Stewart Street

        Welch, WV 24801

        3.6 mi

        Great place to get traditional diner fare including sandwiches and burgers.  Typically open until 8pm on weekdays, 10pm on Friday and Saturday, and 4pm on Sunday.

        Click Here

        Tire Service

        Moonshine Tires119 Howard Street

        Welch, WV 24801

        2.1 mi

        If you're in a pinch for tire service, give these guys a call.  Typically open until 5pm all week long.

        Click Here

        This section of our website will continue to evolve as we receive questions from potential guests.

        If there's something else on your mind, please contact us here.